Question 1

Can I request a custom order for a 'Sold Out' product ?

Accepted Answer

Yes! Please write to us at sayo.india@gmail.com and we will try to fulfill your request. But please understand that in some cases, this will not be possible. This is because at Sayo, we curate handmade products in small batches which are inspired and developed around a theme every season.

Question 2

Can I pay 'Cash on delivery' ?

Accepted Answer

No, we are not accepting cash on delivery payment option at the moment. All orders have to be prepaid for order fulfillment. Thank you for understanding.

Question 3

Can I return or exchange a product if I do not like it ?

Accepted Answer

No, you cannot return or exchange a product if you do not like the colour or finish of the product. To know more about our return, refund and exchange policy, click here.(javascript:void(0))

Question 4

Can Sayo laptop sleeve protect the device in case of a fall ?

Accepted Answer

No, our laptop sleeves will act as an additonal layer of protection to prevent scratches and dust accumulation but not as a shockproof layer for your device in case of a fall.

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FAQ